We Stand Behind Every Piece.

 

At VYLAYT, every order is carefully prepared with the intention of delivering premium quality and a seamless experience. If your purchase isn’t the right fit, we’re here to make the exchange process as simple as possible.

 

Exchange Policy

 

We currently do not offer refunds. Eligible items may be exchanged for store credit or another item of equal value.

 

To qualify for an exchange:

 

• Requests must be made within 7 days of your order being marked as delivered.

• Items must be unworn, unwashed, and in their original condition.

• Products must be free of stains, odors, makeup, deodorant marks, pet hair, or any signs of wear.

• All original tags must remain attached where applicable.

 

Return Shipping

 

Customers are responsible for the cost of return shipping.

 

We recommend using a shipping service with tracking, as VYLAYT cannot be responsible for returns lost in transit.

 

Damaged or Incorrect Orders

 

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery so we can resolve the issue promptly. Claims submitted after this timeframe may not be eligible for replacement.  

 

Non-Returnable Items

 

For hygiene and quality assurance reasons, certain items may not be eligible for exchange if they have been worn, washed, altered, or otherwise do not meet the conditions outlined above.

 

Questions?

 

If you have any questions regarding your order or exchange, we’re happy to help. Please contact us before sending your item back so we can guide you through the process.

 

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Thank You for Choosing VYLAYT

 

We appreciate every customer who chooses to represent the VYLAYT standard. Our goal is to deliver premium apparel and an experience that reflects the discipline, quality, and attention to detail behind the brand. Thank you for being part of the community.